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Announcement
7 months ago

Now Offering Support in Japanese!

Our support flow is essential for effectively providing the specialized cloud help you need, and we’re proud to announce that we’ve expanded our support services to include Japanese! This enhancement reinforces our commitment to exceptional customer support and enables you to access assistance in your preferred language.
How to start? 
If your operating system is already set to Japanese, we’ll automatically show the DoiT’s console navigation bar and support flow in Japanese—no action needed!

If your operating system is set to another language:
  1. Log in to the DoiT console, select your account name in the top-right menu of the navigator bar, and select your name from the dropdown.
  2. In your profile settings, switch the language from English (American) to Japanese.
  3. Your navigation bar and support flow are now displayed in Japanese!
Our team is dedicated to empowering you with the resources for success, and offering support in Japanese is a significant step in enhancing your experience with us.
Avatar of authorFrancisco De La Cortina
Improvement
7 months ago

Quickly create and add dashboard widgets with Ava

Ava, DoiT’s GenAI assistant, just got more powerful!

When editing dashboards, you can now create and add a new report-based widget by simply giving Ava instructions. Type a request, and it will automatically create a new report and generate a widget in your dashboard for you. Whether you want to track your resource usage, monitor your cost trends, or keep an eye on your performance metrics, Ava can help you do it all with just a few clicks.

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Report creation using Ava is available to customers on a DoiT Cloud Navigator Enhanced tier and higher.

Avatar of authorSebastian Caparroz
7 months ago

New In-App Notifications Available!

We continue to enhance your visibility and control over cloud costs by expanding our in-app notification system! In addition to cost anomalies, you can now receive real-time notifications for Alerts, Budgets, Cloud Incidents, Invoices, and invoice reminders directly within DoiT Navigator.


Stay informed about key events without leaving the platform. Simply click the bell icon in the upper right corner to view all your notifications and access the notification history.


Avatar of authorFrancisco De La Cortina
8 months ago

Monitor Snowflake spend and detect anomalies in Cloud Navigator

DoiT Cloud Navigator now provides the ability to monitor Snowflake costs and usage through an out-of-the-box dashboard – Snowflake Lens – that provides valuable insights via DoiT Cloud Analytics. Additionally, you can leverage Cloud Navigator’s machine learning-based Anomaly Detection and management capability for this spend with no additional configuration.

Previously, managing cloud and Snowflake expenses required using multiple tools or workarounds. With Cloud Navigator, you can now handle both your Snowflake costs and expenses from AWS, Google Cloud, or Azure in a unified manner, enabling you to monitor your major cloud expenses through a single pane of glass. Going forward, we will be releasing integrations with additional service providers, allowing you to expand the reach and effectiveness of your FinOps practices.

To begin monitoring your Snowflake expenses, log into Cloud Navigator and click on the Snowflake Lens tile on the homescreen (you can also see a full demo of the connection process here). Once your data is imported, it becomes accessible across all Cloud Navigator features, including dashboards, reports, attributions, and anomaly detection.  

To learn more about Snowflake Lens, take an interactive tour, or consult our documentation in the DoiT Help Center.


Avatar of authorCraig Lowell
Announcement
8 months ago

DataHub now supports CSV upload

DataHub helps you get a complete overview of your IT costs and understand your unit economics in DoiT Cloud Navigator by ingesting business metrics and cost & usage data from 3rd party tools, and combining that with your cloud billing data.

Previously, DataHub could ingest data via API, but now you can upload third-party usage and billing data (ex. SaaS subscriptions) to DoiT Cloud Navigator by uploading a CSV file containing the information.

Whether you find yourself uploading data at irregular intervals, or simply prefer a less-technical approach than with the DataHub API, CSV upload for Datahub provides a faster and more convenient way to ensure all your IT costs are captured and analyzed in one place.

How to Get Started:

  1. Navigate to the "DataHub" section in the "Account settings" dropdown using the cog wheel icon at the top-right corner of the screen
  2. After creating a dataset, click on the three-dot menu for your dataset, and choose the "Import data" option
  3. Follow the on-screen instructions to upload your file

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DataHub is available to customers on a DoiT Cloud Navigator Premium tier.

Avatar of authorSebastian Caparroz
Announcement
8 months ago

Acknowledge and Categorize Cost Anomalies

Navigator Standard  Navigator Enhanced  Navigator Premium  Navigator Enterprise 

You can now mark an active anomaly as reviewed and acknowledged. This helps you distinguish between anomalies that have been addressed or observed and those that still require attention. With the new anomaly detection acknowledgment flow, you can:

Acknowledge an anomaly

On the anomaly detail screen, click “Acknowledge Anomaly.” This action allows you to classify the anomaly as either a true positive or a false positive and provides an option to select the reason for your classification.

Edit an acknowledged anomaly

Click the "Edit" button to change the acknowledgment status of an anomaly you reviewed.

Updated anomaly status

On the Cost Anomalies page, you can now view the acknowledgment status alongside the active or inactive status. This enhancement helps you easily identify anomalies that still require attention.

To learn more about anomaly acknowledgment, check out our documentation in the Help Center. 

Avatar of authorGaurav Juneja
8 months ago

Introducing “Feedback for a Cause”: Support Your Favorite Charity While Helping Us Improve!

We are delighted to announce the general availability of Feedback for a Cause to all DoiT customers. This initiative offers you a unique opportunity to help us improve our services while supporting the causes you believe in. 

For every piece of meaningful feedback you provide on the support requests you open with us, we will donate $5 to a charity of your choice from a predefined list. By “meaningful,” we mean feedback that goes beyond a simple “Thank you” or “Bad support.”

We welcome all types of feedback, both positive and negative, as it all contributes to our growth and improvement. 

If you have any questions or feedback about this initiative, please feel free to reach out directly to [email protected].

Avatar of authorFrancisco De La Cortina
AnnouncementImprovement
9 months ago

DoiT Cloud Analytics - Updated text for the dimension "Cloud"

In Cloud Analytics for DoiT Cloud Navigator, we have updated the text of one of our standard dimensions "Cloud" to "Provider" to select the data source.

Data sources in Cloud Analytics have expanded beyond cloud providers with the addition of DataHub and future integrations on our roadmap such as Snowflake. “Provider” more accurately reflects data sources available today and in the future.



This update will not impact any of your existing reports or future reporting experience as it is just a text change and will reflect automatically in the reports.

Avatar of authorGaurav Juneja
AnnouncementImprovement
9 months ago

Stay On Top of Your FinOps Data with New Dashboard Subscriptions

Managing FinOps data effectively is crucial for making informed decisions and staying ahead in a fast-paced business environment. Our new dashboard subscription feature ensures you're always up-to-date with the latest insights from your Cloud Analytics reports.

Seamless Dashboard Subscriptions

Dashboards are effectively collections of reports. Our new subscription feature lets you effortlessly connect with your most important dashboards. By subscribing to dashboards, you receive your Cloud Analytics reports in a single, consolidated digest at your chosen frequency. This means fewer notifications, less clutter, and more organized insights for your team.

You can send updates to multiple recipients through both Slack and email. Install the DoiT Slack app in your workspace and select the appropriate Slack channel (private or public) for your notifications. Alternatively, opt for email notifications by adding the relevant email addresses from your organization.

Get Started Today

Don't wait to take advantage of this powerful new feature. Subscribe to your DoiT Cloud Navigator dashboards today and stay on top of your FinOps data like never before.


Avatar of authorFrancisco De La Cortina
AnnouncementImprovement
9 months ago

Streamlined dashboard report creation

Hot on the heels of our initial dashboard redesign, we’re pleased to announce a significant enhancement to your dashboard experience. You can now effortlessly create reports directly from your dashboard and have them automatically added to your dashboard view. This new capability is one of several new ways we’re helping streamline key dashboard workflows.

Start creating and adding reports to your dashboards, today!


Avatar of authorBrad Rutland