Commitment Manager gives you precise, flexible tracking of your cloud commitment attainment, helping FinOps, finance, and engineering teams plan cloud spend ahead of time to realize their contract discounts while avoiding shortfalls and penalties.

Cloud commitment contracts offer significant discounts that can dramatically reduce your infrastructure costs—but only if you consistently meet your spending targets.

Manual tracking methods often lead to delayed insights, making it difficult to course-correct before reaching important spending milestones and potentially resulting in missed commitment targets.

That’s why we’re announcing the launch of Commitment Manager, the evolution of Ramp Plans designed to give you a streamlined, flexible, and comprehensive visibility into your cloud commitments.

Key improvements include:

• Contextualized insights that account for marketplace consumption limits and your specific contractual terms.
• Enhanced visualization with daily updates, detailed service-level breakdowns for marketplace spend, and period-by-period commitment tracking.
• Greater flexibility to accommodate complex scenarios like contract amendments, promotional credits, and excess/shortfall rollovers.
• Track all your commitments in one place regardless of whether they were signed through DoiT or directly with cloud providers, giving you a single unified view of all your cloud commitment tracking.

Good news for existing Ramp Plans users: most commitment(s) have been automatically migrated to Commitment Manager, and you'll immediately benefit from the improved tracking and enhanced visualization capabilities without any action required on your part. If you do not see your commitment, reach out to your DoiT Account Manager to have it set up. 

If you have a direct commitment with a cloud provider or weren't previously tracking your commitments in Ramp Plans, create a new commitment in Commitment Manager to explore the full experience!

DoiT CloudFlow, our no-code FinOps workflow automation solution, helps you take decisive action on FinOps recommendations, optimize workloads, reduce waste, and significantly improve cost management. And it now has several new features and capabilities designed to make it even more intuitive and impactful: 

• Deeper integration with DoiT Insights, allowing you to create workflows directly from an Insight with a single click and speed up your response to optimization opportunities
• New triggers based on custom webhooks (including Zapier actions), increasing CloudFlow’s versatility and making it easy to automate processes and integrate them into your existing toolchain based on a wider range of external signals.
  
  
• More contextual notifications and actions through a highly-requested Notification node, enabling you to send timely updates and alerts within your workflows outside of the approval flow. This new node comes with enhanced data referencing, allowing you to pull in and utilize data from any part of your CloudFlow for more helpful and informative notifications.
• Custom date/time transformations, giving you the flexibility to create custom date values to perfectly align with your specific business logic and reporting requirements.

Working seamlessly with other DoiT Cloud Intelligence™ features, CloudFlow proactively surfaces optimization opportunities, allowing you to identify and address inefficiencies early for substantial cost savings and superior resource utilization. These new enhancements are designed to provide you with greater control, flexibility, and speed in managing your cloud spend and operations. 

By making it easier to act on Insights, connect with your favorite tools, and customize your automated responses, DoiT CloudFlow continues to evolve as your essential partner in achieving optimal cloud efficiency.

We encourage you to explore these new features today and experience the next level of FinOps automation. For more information, check out our Help documentation or reach out to your DoiT account team.

You can now take direct action on valuable cost optimization opportunities from DoiT Insights by launching CloudFlows directly from the Insight view. This streamlines the path from identifying inefficiencies to resolving them with no manual handoffs. 

What’s New:

• Run CloudFlows from the Insights page to automate cleanup tasks like removing idle resources or migrating volumes.
• View associated Cloudflows for each Insight to see what’s available and take action faster. 

Focused Initial Release: This new capability is initially available for a targeted set of high-impact insights. Our team is actively developing this integration for wider availability across more Insights.

Insights with CloudFlows currently available:

• Migrate from gp2 to gp3
• Delete idle Elastic Load Balancers
• Delete idle NAT gateways
• Avoid unallocated Elastic IPs
• Delete idle Kinesis Data Streams

Today we’re launching DoiT's Model Context Protocol (MCP) Server for DoiT Cloud Intelligence™, allowing you to instantly get insights on your cloud usage by asking plain-language questions through any Large Language Model (LLM) tools that support MCP like Claude and Cursor.

Instead of navigating complex dashboards or writing custom queries, you can now ask natural language questions about your cloud infrastructure through any MCP-compatible AI assistant.

What can you do with the DoiT Cloud Intelligence™ MCP server?

Our MCP server connects your cloud data from the DoiT Cloud Intelligence™ platform directly to your existing AI solution, enabling you to gain a variety of FinOps-related insights without interrupting your ongoing workflows:

• Find what's driving your cloud costs: Identify your highest spend areas, dig into resource-level details, and uncover hidden charges that might be inflating your bill

• Spot cloud outages impacting your applications: Get real-time information about active cloud provider incidents that might be affecting your systems, including detailed error messages and resolution timelines

• Detect unusual cost patterns: Quickly identify anomalies in your cloud spending and dig into the specific resources causing unexpected charges

Getting started is simple

To use DoiT's MCP server, you'll need:

• Node.js v18 or higher
• Your DoiT API key (grab this from your DoiT profile)

Once you have these, configure your AI client that supports MCP to access data from our DoiT Cloud Intelligence™ platform by updating its configuration file to include the DoIT MCP server connection details.

For detailed setup instructions, check out our GitHub repository or the DoiT Developer Hub.

This is just the beginning – we're actively expanding our MCP server to support more DoiT Cloud Intelligence™ features, bringing conversational access to your entire FinOps management experience.

Try it today and experience how much easier cloud cost analysis becomes when your AI tools have direct access to your actual cloud data!

DoiT Cloud Intelligence™ now goes beyond surface-level savings by surfacing insights from all AWS Well-Architected categories – not just Cost Optimization and Security. That means more than 200 additional checks across Performance, Reliability, and Operational Excellence are now part of your unified view:

But this isn't just about more alerts, it's about smarter context. By layering intent-aware FinOps logic, DoiT helps you distinguish between actual waste and justified spend. What looks "efficient" on a dashboard might actually be masking architectural debt or performance risks. Now you can spot those patterns, prioritize with confidence, and act on what truly matters. 

To view these recommendations, make sure your AWS accounts with AWS Business Support and higher are linked to DoiT Cloud Intelligence. If you have already connected your accounts, you will automatically see the insights from the new categories.

DoiT Cloud Intelligence's new OpenAI integration lets you see all your OpenAI and cloud costs in one place, making it easier for FinOps and engineering teams to track, manage, and optimize their complete technology investments

After connecting your OpenAI account(s), you can explore your OpenAI cost and usage in DoiT Cloud Intelligence™ in several ways:

1. OpenAI Lens: Ready-to-use dashboard providing a comprehensive overview of your OpenAI costs and usage with views into your cost by model, daily spend by project, and more.

2. Cost Allocation: Allocate your OpenAI spend by business purpose (production vs. development, product A vs. product B) using the new dimensions from the OpenAI integration — or combine OpenAI costs with your cloud and other imported costs in a single allocation for complete cost visibility across all your technology investments.

In the example below, we’re creating allocations that track OpenAI costs across development and production environments for two different AI tools: a customer assistant and a product description generator.

3. Custom Reports: Build reports querying the new dimensions and system labels imported through the OpenAI integration that help you understand aspects of your OpenAI spend and usage. 

For example, you can break down OpenAI spending by individual users across your organization to understand consumption patterns and implement appropriate quotas.

4. Anomaly Detection: Automatically surface unusual patterns in your teams’ OpenAI usage and take action before it impacts your bill and operations.

5. Unified view of IT costs: View OpenAI costs alongside your cloud costs and other imported 3rd-party tool costs (DataDog, Snowflake) in your Pulse dashboard, a preset dashboard giving you an at-a-glance view of all your cloud and 3rd party tooling costs together.

The OpenAI integration is available for all the customers on the DoiT Cloud Intelligence Enhanced or Enterprise tiers, as well as on the DoiT Cloud Navigator Enhanced, Premium or Enterprise tiers. 

To learn more about OpenAI integration please check out our documentation in the DoiT Help Center.

We have simplified the customer journey to request DoiT cloud expert advice to resolve your cost anomalies as they arise. Now, you can initiate a request for expert advice directly from the cost anomaly detail screen by clicking “Contact a human expert.” Once the support ticket is created, it can be tracked via view requests screen.

Why this matters for you:

Consulting-first mindset
DoiT's experts are on-hand 24/7 to get to the root cause of the anomaly, provide prescriptive actions to resolve the issue, and suggest architectural changes to prevent it from recurring. 

One-click simplicity
Clicking the contact button on the anomaly page brings you directly to the ticket creation screen, with the pertinent details of the anomaly already populated along with the standard option to schedule a 15-minute initial assessment call. 

The ability to consult with DoiT cloud experts is available for customers on the DoiT Cloud Intelligence Enhanced or Enterprise tiers, and those who have an active Cloud Navigator Enhanced, Premium and Enterprise subscription. Customers without a paid subscription can also raise individual tickets at a flat rate of $750 each. 

To learn more about DoiT Anomaly Detection, please refer to the documentation in the DoiT Help Center.

Getting timely and effective support is crucial—and we’re always looking for ways to make that easier for you. 

That’s why we’ve redesigned the support experience by deeply integrating Ava, our intelligent AI assistant, into the request process. This upgrade replaces the traditional multi-field form with a streamlined, single-page experience. 

Just describe your issue in plain language and Ava will pre-fill key fields based on what you enter, as well as prompt you to provide additional information if she thinks it’ll help resolve your issue or question faster.

• Simplified input: No more navigating dozens of fields and multiple pages. Now you can submit an expert inquiry request from a single page.
• Automatic classification & prioritization: Ava interprets your message to pre-fill key fields like severity, cloud platform, and product. You can always review and adjust.
• Context-aware guidance for faster resolution: Ava proactively identifies the technical details needed (such as ARNs, instance IDs, or resource names) while you're writing your ticket description. This eliminates time-consuming back-and-forth exchanges, dramatically speeding up the resolution process.

Ready to experience the new support flow? Select Expert inquiry from the top navigation bar next time you have a cloud-related issue or question you’d like our Customer Reliability Engineers or Product Support team to help you with.

Accurate cost allocation is fundamental to a strong FinOps practice. For the past five years, DoiT customers have used Attributions and Attribution Groups to assign cloud spend to the appropriate business units, applications, and projects. We're now introducing Allocations - a streamlined experience that unifies both features and expands what’s possible. 

Allocations allows you to organize and group costs using your own categories – like teams, products, or environments – so you can see exactly where cloud spend is going, identify shared costs, and find non-governed usage. Easily define custom groupings of cloud resources based on any combination of dimensions, labels, and tags even when cost data isn’t perfectly tagged. We’ve also added new ways to create flexible rules with filters like ‘starts with,’ ‘ends with’ and ‘includes.’ 

These allocations can be used to track usage and cost in Cloud Analytics reports, measure business-specific operational data with custom metrics, set budget scopes, detect cost anomalies, and receive daily or weekly digests. For costs that don't fit into defined rules within a group allocation, a pre-defined "Unallocated" bucket ensures nothing slips through.

We built Allocations to simplify cost grouping, reduce friction in the setup process, and boost adoption. The new feature offers a faster, more intuitive UI for defining allocation rules using operator logic. You can even duplicate existing allocations with a single click to save time. 

Allocations are now available for all customers. Existing Attributions, Attribution Groups,  and any linked reports, anomalies and budgets have been automatically migrated to Allocations.  

With everything in one place and easier to manage, Allocations improves your ability to implement and scale your FinOps practices.

DoiT's industry-leading Anomaly Detection is now even better thanks to near real-time detection capabilities for AWS Relational Database Service (RDS) in addition to AWS EC2, thus powering more comprehensive and proactive cost monitoring.

This capability analyzes a range of usage metrics in near real-time for AWS services, including EC2 and RDS, allowing you to detect and address the unexpected spikes and approximate cost impact—well before they show up in billing data. By distinguishing alerts based on “Real-time usage data” (rather than traditional “Billing data”), users can quickly identify and manage anomalies, enabling better control over cloud spending.

To enable this functionality, you'll need to provide access to your central S3 bucket containing the event logs. This bucket can be located in any of the following five AWS regions: US East 1, US East 2, US West 2, EU West 1, and EU Central 1. Previously, we only supported S3 bucket in the US East 1 region; this expansion gives you greater flexibility to store and monitor logs in your preferred AWS region while using this powerful feature. 

Near real-time Anomaly Detection is available for customers on the DoiT Cloud Intelligence Enhanced or Enterprise tiers, and those who have an active Cloud Navigator Enhanced, Premium, or Enterprise subscription. DoiT is also continuously enhancing coverage across more cloud providers and services. To learn more about Anomaly Detection, please refer to the documentation in the DoiT Help Center.