Commitment Manager gives you precise, flexible tracking of your cloud commitment attainment, helping FinOps, finance, and engineering teams plan cloud spend ahead of time to realize their contract discounts while avoiding shortfalls and penalties.

Cloud commitment contracts offer significant discounts that can dramatically reduce your infrastructure costs—but only if you consistently meet your spending targets.

Manual tracking methods often lead to delayed insights, making it difficult to course-correct before reaching important spending milestones and potentially resulting in missed commitment targets.

That’s why we’re announcing the launch of Commitment Manager, the evolution of Ramp Plans designed to give you a streamlined, flexible, and comprehensive visibility into your cloud commitments.

Key improvements include:

• Contextualized insights that account for marketplace consumption limits and your specific contractual terms.
• Enhanced visualization with daily updates, detailed service-level breakdowns for marketplace spend, and period-by-period commitment tracking.
• Greater flexibility to accommodate complex scenarios like contract amendments, promotional credits, and excess/shortfall rollovers.
• Track all your commitments in one place regardless of whether they were signed through DoiT or directly with cloud providers, giving you a single unified view of all your cloud commitment tracking.

Good news for existing Ramp Plans users: most commitment(s) have been automatically migrated to Commitment Manager, and you'll immediately benefit from the improved tracking and enhanced visualization capabilities without any action required on your part. If you do not see your commitment, reach out to your DoiT Account Manager to have it set up. 

If you have a direct commitment with a cloud provider or weren't previously tracking your commitments in Ramp Plans, create a new commitment in Commitment Manager to explore the full experience!

DoiT Cloud Intelligence's new OpenAI integration lets you see all your OpenAI and cloud costs in one place, making it easier for FinOps and engineering teams to track, manage, and optimize their complete technology investments

After connecting your OpenAI account(s), you can explore your OpenAI cost and usage in DoiT Cloud Intelligence™ in several ways:

1. OpenAI Lens: Ready-to-use dashboard providing a comprehensive overview of your OpenAI costs and usage with views into your cost by model, daily spend by project, and more.

2. Cost Allocation: Allocate your OpenAI spend by business purpose (production vs. development, product A vs. product B) using the new dimensions from the OpenAI integration — or combine OpenAI costs with your cloud and other imported costs in a single allocation for complete cost visibility across all your technology investments.

In the example below, we’re creating allocations that track OpenAI costs across development and production environments for two different AI tools: a customer assistant and a product description generator.

3. Custom Reports: Build reports querying the new dimensions and system labels imported through the OpenAI integration that help you understand aspects of your OpenAI spend and usage. 

For example, you can break down OpenAI spending by individual users across your organization to understand consumption patterns and implement appropriate quotas.

4. Anomaly Detection: Automatically surface unusual patterns in your teams’ OpenAI usage and take action before it impacts your bill and operations.

5. Unified view of IT costs: View OpenAI costs alongside your cloud costs and other imported 3rd-party tool costs (DataDog, Snowflake) in your Pulse dashboard, a preset dashboard giving you an at-a-glance view of all your cloud and 3rd party tooling costs together.

The OpenAI integration is available for all the customers on the DoiT Cloud Intelligence Enhanced or Enterprise tiers, as well as on the DoiT Cloud Navigator Enhanced, Premium or Enterprise tiers. 

To learn more about OpenAI integration please check out our documentation in the DoiT Help Center.

We have simplified the customer journey to request DoiT cloud expert advice to resolve your cost anomalies as they arise. Now, you can initiate a request for expert advice directly from the cost anomaly detail screen by clicking “Contact a human expert.” Once the support ticket is created, it can be tracked via view requests screen.

Why this matters for you:

Consulting-first mindset
DoiT's experts are on-hand 24/7 to get to the root cause of the anomaly, provide prescriptive actions to resolve the issue, and suggest architectural changes to prevent it from recurring. 

One-click simplicity
Clicking the contact button on the anomaly page brings you directly to the ticket creation screen, with the pertinent details of the anomaly already populated along with the standard option to schedule a 15-minute initial assessment call. 

The ability to consult with DoiT cloud experts is available for customers on the DoiT Cloud Intelligence Enhanced or Enterprise tiers, and those who have an active Cloud Navigator Enhanced, Premium and Enterprise subscription. Customers without a paid subscription can also raise individual tickets at a flat rate of $750 each. 

To learn more about DoiT Anomaly Detection, please refer to the documentation in the DoiT Help Center.

Getting timely and effective support is crucial—and we’re always looking for ways to make that easier for you. 

That’s why we’ve redesigned the support experience by deeply integrating Ava, our intelligent AI assistant, into the request process. This upgrade replaces the traditional multi-field form with a streamlined, single-page experience. 

Just describe your issue in plain language and Ava will pre-fill key fields based on what you enter, as well as prompt you to provide additional information if she thinks it’ll help resolve your issue or question faster.

• Simplified input: No more navigating dozens of fields and multiple pages. Now you can submit an expert inquiry request from a single page.
• Automatic classification & prioritization: Ava interprets your message to pre-fill key fields like severity, cloud platform, and product. You can always review and adjust.
• Context-aware guidance for faster resolution: Ava proactively identifies the technical details needed (such as ARNs, instance IDs, or resource names) while you're writing your ticket description. This eliminates time-consuming back-and-forth exchanges, dramatically speeding up the resolution process.

Ready to experience the new support flow? Select Expert inquiry from the top navigation bar next time you have a cloud-related issue or question you’d like our Customer Reliability Engineers or Product Support team to help you with.

Accurate cost allocation is fundamental to a strong FinOps practice. For the past five years, DoiT customers have used Attributions and Attribution Groups to assign cloud spend to the appropriate business units, applications, and projects. We're now introducing Allocations - a streamlined experience that unifies both features and expands what’s possible. 

Allocations allows you to organize and group costs using your own categories – like teams, products, or environments – so you can see exactly where cloud spend is going, identify shared costs, and find non-governed usage. Easily define custom groupings of cloud resources based on any combination of dimensions, labels, and tags even when cost data isn’t perfectly tagged. We’ve also added new ways to create flexible rules with filters like ‘starts with,’ ‘ends with’ and ‘includes.’ 

These allocations can be used to track usage and cost in Cloud Analytics reports, measure business-specific operational data with custom metrics, set budget scopes, detect cost anomalies, and receive daily or weekly digests. For costs that don't fit into defined rules within a group allocation, a pre-defined "Unallocated" bucket ensures nothing slips through.

We built Allocations to simplify cost grouping, reduce friction in the setup process, and boost adoption. The new feature offers a faster, more intuitive UI for defining allocation rules using operator logic. You can even duplicate existing allocations with a single click to save time. 

Allocations are now available for all customers. Existing Attributions, Attribution Groups,  and any linked reports, anomalies and budgets have been automatically migrated to Allocations.  

With everything in one place and easier to manage, Allocations improves your ability to implement and scale your FinOps practices.

Available for AWS, Cloud Diagrams automatically visualizes your infrastructure in near-real time so you can slash incident resolution time and drive context-rich infrastructure decisions across teams.

With Cloud Diagrams, you can:

• Pinpoint issues faster: Visualize your AWS account's infrastructure (including services, resources, and connections) to trace problems directly to their source.
• Troubleshoot networking problems: Explore cross-account connections between VPCs, regions, and subnets to quickly resolve routing issues.
• Track changes over time: Use infrastructure snapshots and version history to quickly identify when and how issues may have been introduced.
• Break down knowledge silos: Improve collaboration between teams with an always up-to-date visual of your cloud infrastructure.

Whether you're troubleshooting critical production issues in the cloud or looking to improve collaboration across teams, Cloud Diagrams helps your team work smarter, not harder.

Ready to stop wondering what's in your cloud environment, and see it for yourself?

Explore Cloud Diagrams in the DoiT console, or take a self-guided tour today.

Cloud Diagrams is available for all the customers on the DoiT Cloud Intelligence Enhanced or Enterprise tiers, as well as on the DoiT Cloud Navigator Enhanced, Premium or Enterprise tiers.

The new evolution of Ava, our AI assistant, is here! This newly improved version is designed to lay the foundation for an increasingly personalized experience and to help you get the most out of DoiT Cloud Intelligence™.

Key Highlights:

Actionable Insights at Your Fingertips

Ava processes data intelligently to provide actionable insights. Ask about costs, active anomalies, or current cloud incidents and receive immediate answers to resolve issues faster and optimize operations.

Seamless Transition Between AI and Humans

Ava revolutionizes how you access our support by enabling the ticket creation process during conversations. Now, Ava detects when you need help and guides you to include key details upfront, speeding up resolution times and improving your experience. With smooth transitions between Ava and our experts, every inquiry is managed quickly and effectively, taking support to the next level.

New User Interface

We’ve redesigned the interface to enhance the synergy between Ava and the powerful capabilities across DoiT Cloud Intelligence™. This streamlined experience minimizes the learning curve and ensures quick, precise access to the information you need to get the most out of our platform.

Foundation for a Personalized Experience

This new release sets the groundwork for interactions that will become increasingly tailored and more relevant to each user’s needs.

With the new Ava, we take a decisive step towards transforming the user experience—enhancing not only support but also your overall operational efficiency through our platform. 

Check our Helpcenter and discover how Ava can revolutionize the way you work in the cloud! 

Introducing DoiT CloudFlow, a no-code FinOps workflow solution that streamlines cloud operations and enhances cost efficiency across complex environments. With CloudFlow, you can build API-driven  automations that meet your unique business and operational needs within AWS, Google Cloud, and DoiT Cloud Intelligence.

CloudFlow empowers your organization to take action on FinOps recommendations, optimize workloads, reduce waste, and improve cost management. It works in conjunction with other DoiT Cloud Intelligence features, such as Insights, to proactively surface optimization opportunities. This allows you to identify and address inefficiencies early, leading to significant cost savings and better resource utilization.

This powerful tool not only improves your operational efficiency but also fosters collaboration within and across teams with one-touch approvals via email or Slack.

With its customizable blue prints, you can quickly implement best practices, ensuring cost optimization and compliance with minimal setup time. Plus, CloudFlow provides a detailed run history to help teams track workflow execution, troubleshoot, and ensure compliance with audit requirements.

Whether you're dealing with complex approval processes, dynamically managing cloud resources, or seeking to enhance FinOps adoption across your organization, CloudFlow can help your company save time and money.

Start creating your first CloudFlow today and experience the power of automated, intelligent FinOps management. 

Track and optimize your Datadog consumption alongside your cloud(s) spend with our latest integration for FinOps and engineering teams seeking unified visibility across all their IT investments. After connecting your Datadog account, you can explore your Datadog costs and usage in the DoiT console in several ways:

1. Datadog Lens: Ready-to-use dashboard providing a comprehensive overview of your Datadog usage.

2. Cost Allocation: Allocate your Datadog consumption and tags alongside your cloud and other 3rd-party tooling costs to business groupings with Attributions and Attribution Groups. See the example below:

Production Environment costs are defined via an Attribution as A) any resource in a Google Cloud project containing “prod” OR B) where any resource tagged with a Datadog environment tag with a value of prod:

3. Custom Reports: Build reports that help you understand aspects of your Datadog spend. For example:

Platform costs broken down by environment (for understanding how your different environments are impacting overall costs across your cloud(s) and Datadog)

Costs per host where a Datadog agent is installed (so that you can learn which resources have the agent installed or driving the cost)

Dashboard popularity trends (for identifying which dashboards are used the least that you might want to remove or modify)

4. Anomaly Detection: Automatically surface unusual patterns in your teams’ Datadog usage and take action before it impacts your bill and operations.

5. Unified view of IT costs: View Datadog costs alongside your cloud costs in Pulse dashboard, a preset dashboard giving you an at-a-glance view of all your cloud and 3rd party tooling costs together.

The Datadog integration is available for all the customers on the DoiT Cloud Intelligence Enhanced or Enterprise tiers, as well as on the DoiT Cloud Navigator Enhanced, Premium or Enterprise tiers. To learn more about Datadog integration please check out our documentation in the DoiT Help Center.

DoiT Cloud Intelligence now has a new Google-specific Insight that Google Cloud customers may not know about yet, but which will soon be critical to avoid unnecessary spend increases. This new Insight detects Cloud SQL major versions that reach end-of-life (EOL) by their developer communities. If your instance is running an EOL major version, then you will be charged for extended support starting on May 1, 2025.

As with our other Insights recommendations, we provide you with the total estimated savings for your infrastructure, broken down by project and instance so you can better prioritize your action plan. You can also engage the DoiT support team directly from the page, or create a Thread to alert your engineering team via Jira.

To read more about the latest Insights releases and how these can help you manage your cloud spend, read our latest blog post.

Note: Insights is available to DoiT Cloud Intelligence Enhanced and Enterprise customers